INITIAL DISCLOSURE DOCUMENT
The Financial Conduct Authority (FCA) is the independent regulator of financial services. Use this information to decide if our services are right for you Corne Motors Ltd, Cross Roads Garage, Draycott Road, Southmoor, Oxfordshire, OX13 5BY is authorised and regulated by the Financial Conduct Authority (our registration number is 718467 as a credit broker and is included on the Financial Services Register https://register.fca.org.uk
INITIAL DISCLOSURE DOCUMENT - Consumer Credit
Your Finance Options
As an FCA-regulated credit broker we can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We are not an independent financial advisor. We will provide details of products available from the lenders we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you.
We do not charge you a fee for our services. Whichever lender we introduce you to, we will receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement.
In identifying and assessing your requirements we may seek information about your personal circumstances. It is therefore important that you provide us with accurate and relevant information.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by contacting us using the address and telephone number below. Should you remain dissatisfied, you have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service: Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
As an organisation we are committed to treating our customers fairly, before, during and after a sale.
Before the sale you can expect:
To have any significant and unusual exclusions or exceptions relating to the finance agreement brought to your attention
A clear statement of price, including where applicable a breakdown of any interest charges
Details of your cancellation rights and our complaints procedure
Copies of your finance agreement documentation or information as to when these documents will be dispatched
After the sale you can expect:
Not to encounter any barriers regarding the Right of Withdrawal from your finance agreement within regulatory agreed timeframes.
To have any complaint dealt with in a timely and professional manner.
If at any time you feel you have not been treated fairly by any member of our staff, please contact us by writing to CORNE MOTORS, CROSS ROADS GARAGE, DRAYCOTT ROAD, SOUTHMOOR, ABINGDON, OX135BY or by telephone on 01865 366795
CONFIDENTIALITY & DATA PROTECTION
Your information will only be disclosed/provided to third parties for the purposes of providing, arranging, administering, and renewing finance contract(s) and for the purposes of monitoring and/or enforcing compliance with regulatory rules/codes. For full details of where your information will be sent and the purpose of such data transfer, please ask us.
COMMISSION DISCLOSURE POLICY STATEMENT
INTRODUCTION
This commission disclosure policy outlines the commission arrangements between Corne Motors Ltd and its lenders for finance products and services that we offer. This policy is in accordance with the Financial Conduct Authority (FCA) rules regarding commission disclosure, which aim to ensure transparency and fairness in the provision of financial services.
COMMISSION DISCLOSURE
Corne Motors Ltd acts as a credit broker and not a lender. We work with a panel of lenders to provide finance products and services to our customers. The commission we receive from the lenders varies depending on the product and the lender. We will receive a commission based on the percentage of the total amount borrowed or a flat fee per transaction.
The commission received by Corne Motors Ltd does not affect the amount you pay for the finance product or service. We are committed to providing fair and transparent pricing to our customers.
In accordance with the FCA rules, we will disclose the commission arrangements in a manner that is clear, fair, and not misleading. We will provide you with the following information before you enter into an agreement with us:
- The fact that we receive commission for arranging finance products and services.
- The name of the lenders we work with and any relationships we have with them.
- Whether we offer finance products and services from a limited number of lenders or if we work with a wide range of lenders.
- If you ask us, we will provide you with a copy of the commission disclosure policy.
OUR COMMITMENT TO YOU
We are committed to providing you with clear and transparent information about our commission arrangements. We believe that being transparent about our commission arrangements is essential in building trust with our customers.
If you have any questions or concerns about our commission disclosure policy or any of the finance products and services we offer, please do not hesitate to contact us. Our team will be happy to provide you with the information you need to make an informed decision. If you’d like to know what we will earn from providing our services to you, you can submit a commission disclosure request by contacting us over the phone, by email, or by post.
CONCLUSION
Corne Motors Ltd is committed to providing fair and transparent pricing to our customers. We are committed to complying with the FCA rules regarding commission disclosure and providing clear and transparent information about our commission arrangements. We believe that being transparent about our commission arrangements is essential in building trust with our customers.